About us

About Bugnet

We're building the player retention platform game developers deserve.

Players leave games because bugs go unfixed and they feel ignored.

Every indie game studio knows the pain: a player hits a frustrating bug, submits a report into the void, and never hears back. Days pass. They move on to another game. That player is gone, and they're not coming back.

We started Bugnet because we lived this problem ourselves. As game developers, we watched our player communities shrink -- not because our games weren't fun, but because we couldn't keep up with the bugs players were reporting.

Bugnet closes the loop between players and developers. When a player reports a bug, they get real updates. When a fix ships, they get notified. That simple act of closing the loop turns frustrated players into loyal fans.

The Bugnet difference

We don't just track bugs. We turn every bug report into a conversation between your studio and your players -- building trust, one fix at a time.

73%
Return rate
2.4x
Faster fixes
4.8/5
Dev rating

Our Values

Players First

Everything we build starts with the player experience. If a feature doesn't make things better for the person playing the game, it doesn't ship.

Developer Empathy

We're game devs too. We've crunched before a launch, triaged bugs at 2am, and watched players leave. We understand the pain, and we build for it.

Transparency

Your data is yours. We publish our security practices, uptime stats, and roadmap publicly. No black boxes, no hidden agendas — just honest tooling for honest devs.

340+
Studios
1.2M+
Bug Reports
38%
Less Churn
99.9%
Uptime

Ready to stop losing players?

Join hundreds of indie studios using Bugnet to turn bug reports into player loyalty.