Quick answer: One bug tracker view doesn't serve every role. Engineers want fix lists; designers want feature impact; producers want release status.

A tracker that's customizable per role is used by everyone. A one-view tracker is used by engineers.

Engineer view

Assigned to me, by severity, with repro steps. The fix list.

Designer view

Per-feature, with impact. Surfaces gameplay bugs in the designer's areas.

Producer view

Per-release, with status. Burndown chart; release decisions follow.

Triage view

New, unassigned, by recency. Triager owns this.

“Tracker views are workflow. Customize per role; usage grows.”

Most teams use a tracker's default view. Customizing per role is one-time setup; the value compounds.

Related reading