Quick answer: Controller-only players struggle with text bug reports. A controller-friendly form with structured selectors and voice memo captures their reports without typing.
Console players don't bug-report often. Not because they don't have bugs; because typing on a controller is exhausting.
Selector-based prompt
'Crash? Visual? Audio? Other?' Three-button select. No typing.
Voice memo option
Console mic records. Player describes in voice; no typing required.
Auto-attach context
Screenshot + log + controller state attached. Player just selects category.
One-button submit
A/X to send. Confirmation is single button. Friction minimized.
“Controller-only is a real platform constraint. Designed-for-controller is the answer.”
Test the controller flow with a real controller. The bugs emerge in real use; not in keyboard emulation.