Quick answer: BetaHub is a strong choice for running community beta tests: testers are free, reports carry gameplay video, and a Discord bot brings your server into the loop. It charges $26 or $43 per developer per month and its engine plugins cover Unity 2022.3+ and Unreal 5.3+. Bugnet fits better if you have more than one developer, build in Godot, GameMaker, Construct 3 or Pygame, are on an older Unity, or need to monitor a live game: flat pricing ($19 a month for up to 20 team members), automatic crash capture, crash-free sessions per build, Steam reviews and public known-issues pages.
BetaHub and Bugnet both exist because game developers were tired of bug reports arriving as Discord screenshots and vague emails. They solve it from different ends. BetaHub grew out of beta testing: recruiting testers, managing NDAs and collecting rich reports during a test. Bugnet grew out of shipping: catching crashes and player reports from a released game and turning them into fixes. Here is how they compare, including the places where BetaHub is the better pick.
BetaHub vs Bugnet at a glance
| BetaHub | Bugnet | |
|---|---|---|
| Built around | Beta tests and tester communities | Crash and bug intake from live builds |
| Engines | Unity 2022.3+, Unreal 5.3+, web widget | Unity 2020.3+, Unreal 5, Godot 4, GameMaker, Construct 3, Pygame, Web, REST API |
| Report contents | Gameplay video, logs, device details, custom fields | Screenshot, last 100 log lines, GPU, RAM, OS, resolution, build, performance snapshot; replay on Studio Plus |
| Automatic crash capture | Yes | Yes |
| Discord | Discord bot for reporting | Discord notifications for your team |
| Live-game tools | Player sentiment analysis (Pro) | Crash-free sessions per build, spike alerts, Steam review sync, public known-issues page, roadmap, changelog |
| Free plan | 1 developer, 1,000 reports per 30 days, 2 projects | 2 team members, 1 project, up to 100 reports in total |
| Paid pricing | $26 or $43 per developer per month | $19 or $79 a month for the whole team |
Prices are from each pricing page at the time of writing (October 2026).
Where BetaHub is the better choice
BetaHub deserves credit for several things Bugnet does not try to do:
- A more generous free plan. 1,000 reports every 30 days for one developer is far more room than Bugnet's 100-report lifetime free plan.
- Video on every plan. Reports carry a clip of recent gameplay from the free tier up, with longer clips on paid plans. Bugnet's session replay is on Studio Plus.
- Tester management. Unlimited free testers, NDA management and a Discord bot are built for running a structured beta with a large community.
If you are a solo developer about to run a big Discord beta in Unity or Unreal, BetaHub is a very reasonable choice.
Where Bugnet is the better choice
Your team has more than one developer
BetaHub's paid plans are per developer. Bugnet's are flat. Studio covers up to 20 team members and Studio Plus has no member limit.
| Developers | BetaHub Standard | BetaHub Pro | Bugnet Studio | Bugnet Studio Plus |
|---|---|---|---|---|
| 1 | $26 / mo | $43 / mo | $19 / mo | $79 / mo |
| 3 | $78 / mo | $129 / mo | $19 / mo | $79 / mo |
| 5 | $130 / mo | $215 / mo | $19 / mo | $79 / mo |
| 10 | $260 / mo | $430 / mo | $19 / mo | $79 / mo |
The plans are not identical. BetaHub's paid plans have unlimited reports; Bugnet Studio has a 10,000-report limit and Studio Plus is unlimited. For a live game with heavy crash volume, compare against Studio Plus.
You build in Godot, GameMaker, Construct 3 or Pygame
BetaHub's plugins cover Unity and Unreal, with an HTML widget for web games. Bugnet ships a native SDK for Godot 4 (a single GDScript autoload), GameMaker (a GML script), Construct 3 (an addon usable from event sheets) and Pygame (a pip package), each with automatic error capture and a report widget.
You are on an older Unity version
BetaHub's Unity plugin requires Unity 2022.3 or later. Bugnet's Unity SDK supports Unity 2020.3 and later, which matters for shipped games still patched on an older LTS.
You need to run a live game, not only a beta
After launch, the questions change: did the patch make things better, which build introduced this crash, why did the reviews dip? Bugnet tracks crash-free sessions per build, emails you when report volume spikes, compares your two latest versions to flag a bad deploy, syncs your Steam reviews, and publishes a known-issues page and roadmap players can upvote without an account.
Your team plans in another tool
Bugnet files bugs into GitHub and GitLab (free plan included), Linear, ClickUp, Asana, Trello, Notion, Airtable and monday.com on every plan, and Jira Cloud on Studio Plus. BetaHub lists Jira, Trello, GitHub and Notion integrations from its Standard plan.
Switching from BetaHub to Bugnet
- Sign up free, create a project and copy its API key.
- Swap the plugin for the SDK for your engine (see the SDK docs) and initialise it with the key.
- Bind the widget to the same key or menu button your testers already use, and theme it in the dashboard's Widget Builder (custom branding on paid plans).
- Point your Discord at it. Add a Discord webhook so new reports post to your team channel, and link testers to your public known-issues page so they upvote instead of duplicating.
- Import open bugs you want to carry over: export them as CSV and load them with the Import bugs wizard on the Bugs page (title and description, plus optional status, priority, category, platform and game version, up to 500 at a time).
Not sure yet? Compare more options in the best in-game bug reporting tools.
Frequently asked questions
How much does BetaHub cost?
At the time of writing BetaHub has a free Basic plan for one developer with 1,000 reports, suggestions and tickets per 30 days, a Standard plan at $26 per developer per month, a Pro plan at $43 per developer per month, and custom Enterprise pricing. Testers and players are free on every plan.
Does BetaHub support Godot?
BetaHub's engine plugins cover Unity 2022.3 or later and Unreal Engine 5.3 or later, with an HTML widget for web games. Bugnet has a native Godot 4 SDK with automatic error capture and an in-game report widget.
Is Bugnet cheaper than BetaHub?
For teams with more than one developer, usually yes. BetaHub charges per developer per month, while Bugnet charges a flat $19 a month for up to 20 team members on Studio, or $79 a month for unlimited members and reports on Studio Plus. For a solo developer, BetaHub's free plan allows more reports than Bugnet's.
Can I import my existing bugs into Bugnet?
Yes. The Import bugs wizard on the Bugs page loads a CSV with title and description columns, plus optional status, priority, category, platform and game version, up to 500 bugs at a time, and records whether they came from GitHub, GitLab, Jira, Trello or another source.
Does Bugnet record gameplay video?
On the Studio Plus plan, Bugnet's session replay attaches a short recording of the moments before a report: video in Unreal, web and Construct 3 games and an animated capture in Unity, Godot, GameMaker and Pygame.
Beta tests end. Live games do not. Choose the tool that will still be useful the week after launch.