How do I lower my game's crash rate?

Fix the high-impact crashes affecting the most players, measure crash rate per version on real devices, and catch regressions, since crash rate is driven by concentrated high-impact crashes. Your crash rate reflects how many players crash, and it is driven by a handful of high-impact crashes (crash volume is concentrated), so the way to lower it is to fix those: rank crashes by affected players and fix the top ones at the root, each removing a large share of crashing players. Measure your crash rate per version on real devices (not your fast machine, which hides crashes) so you know your baseline and can confirm the rate drops as you fix. And catch regressions (monitor per version, so a release that raises the crash rate is caught and reversed fast), so releases do not push the rate back up. Bugnet captures crashes with impact ranking (so you fix the high-impact ones), measures crash rate per version on real devices (so you track it), and alerts on regressions (so releases do not undo your progress), helping you lower your crash rate by fixing the concentrated causes and keeping it low across releases.

What is a good crash rate for a game?

Generally you want crash-free sessions or users as high as possible, often 99%+ as a common target, but the key is tracking your rate over time and per version and reacting to changes, more than a universal number. Crash rate (often measured as crash-free sessions or users, the percentage without a crash) varies by platform, game complexity, and player devices, but many developers target 99%+ crash-free as healthy, with higher being better. Rather than fixating on a universal number, track your crash rate over time and per version (knowing your baseline and watching for changes), aim to improve it (by fixing high-impact crashes), and react to drops (a falling crash-free rate signals new crashes to address). A stable, high rate that holds across releases indicates good stability. Bugnet tracks your crash rate per version, so you can know your baseline, watch it over time and across releases, see when it changes (and which release or crash caused it), and confirm it improves as you fix issues, helping you maintain and improve your crash rate by monitoring and reacting to it rather than chasing a single benchmark.

Why is my crash rate so high?

Usually because of a few high-impact crashes affecting many players, crash volume is concentrated, so a handful of crashes can drive a high rate, often including device-specific crashes or a recent regression. A high crash rate means many players are crashing, and since crash volume is concentrated, it is usually driven by a few high-impact crashes, common ones include out-of-memory crashes on low-RAM devices, device-specific crashes (on hardware you did not test), and regressions from a recent release. To find what is driving your high rate, capture crashes from the field with impact ranking, which shows the high-impact crashes affecting the most players (the ones pulling your rate up), and per-version data shows whether a release introduced a spike. Bugnet captures crashes with impact ranking and per-version tracking, so you can see the high-impact crashes driving your crash rate (and whether a release caused a spike), fix them at the root (removing the most crashing players), and verify the rate drops, addressing the concentrated causes of your high crash rate rather than guessing at why it is high.

Ways to Reduce Your Crash Rate

Quick answer: Fix the high-impact crashes affecting the most players, measure crash rate per version on real devices, and catch regressions so releases do not push it back up, crash rate is driven by concentrated high-impact crashes.

Your crash rate reflects how many players crash, and reducing it means fixing the right crashes and keeping releases from regressing. Here are the best ways to reduce your crash rate.

Fix the High-Impact Crashes First

Reduce your crash rate by fixing the crashes affecting the most players first, since crash rate is driven by how many players crash, and crash volume is concentrated in a few high-impact crashes. Fixing the top crashes removes the most crashing players, lowering the rate most.

Bugnet ranks crashes by affected players, so you fix the high-impact crashes pulling your crash rate up, removing the most crashing players per fix, the fastest way to lower the rate.

Measure Crash Rate Per Version on Real Devices

Measure your crash rate per version on real devices, so you know your baseline, track your progress, and see the rate on the devices players actually use (not your fast machine). Without measurement, you cannot tell whether your fixes are working.

Bugnet measures crash rate per version from real devices, so you know your true crash rate and can watch it drop as you fix high-impact crashes, confirming your reductions are working on the hardware players use.

Catch Regressions So Releases Don't Push It Up

Keep your crash rate down by catching regressions, monitor per version so a release that introduces crashes (raising the rate) is caught fast and fixed or rolled back before it spreads. Otherwise releases creep your crash rate back up.

Bugnet tracks crash rate per version with alerts, so a release that spikes the crash rate is caught within minutes, letting you reverse it before it spreads, maintaining your reduced crash rate across releases rather than letting regressions undo your work.

Reduce your crash rate by fixing the high-impact crashes affecting the most players, measuring per version on real devices, and catching regressions. Crash rate is driven by concentrated high-impact crashes.