How do I get my review score up after fixing bugs?

Make sure players know things changed. First verify the bugs are genuinely fixed in the field on the shipped version (asking players back to a still-broken game burns goodwill permanently), then follow up on the negative reviews that cited those bugs, acknowledging them and noting the fix and inviting a revisit, since players who feel heard and see their complaint resolved often revise upward. Make the improvement broadly visible via a changelog and update notes so prospective buyers see it too, and keep stability solid so new reviews trend positive. Fixed bugs only lift your score if players find out.

Will players actually change their reviews after a fix?

A meaningful share will, when you reach them. A player who left a negative review over a specific crash or bug frequently revises it upward once they learn the issue is fixed and feel their report mattered, that combination of being heard and seeing real action changes their stance. Not everyone will, and some won't return, but following up directly with reviewers whose specific complaint you've now resolved is the highest-yield recovery move you have. The key is that the fix is real and verified before you ask, or the outreach backfires.

Should I ask players to update their negative reviews?

Yes, but only after the fix is genuinely live and verified, and do it by being helpful rather than pushy. Reply to the review acknowledging the original problem, note that it's resolved in the latest version, and warmly invite them to give the game another look, letting them decide. Players respond well to feeling heard and badly to feeling pressured, so frame it as 'we fixed what you reported' rather than 'please change your score.' Done honestly, this converts a real share of negative reviews and signals to other buyers that you act on feedback.

Tips for Recovering Your Reviews After Fixing Bugs

Quick answer: Follow up with players who reviewed over now-fixed bugs, make the improvement visible via changelog and notes, ask satisfied players to revisit, and keep stability solid so new reviews trend up.

Fixing the bugs is only half the job, your review score won't recover on its own unless players who were burned find out things changed. Here are practical tips for recovering your reviews after fixing bugs.

Confirm the Bugs Are Genuinely Fixed First

Before you ask anyone to revisit a review, make sure the bug is actually fixed in the wild, not just on your machine. Asking players back to a still-broken game burns the goodwill for good. So verify the fix held in the field on the shipped version before you start any review-recovery outreach.

Bugnet tracks issues per version, so you can confirm a crash or bug actually stopped occurring on the fixed build before you tell players it's resolved. Verifying first means your follow-up is honest, which is the only kind of follow-up that recovers reviews instead of deepening distrust.

Follow Up With Players Who Reviewed Over the Bug

The most direct review recovery is replying to the negative reviews that cited the now-fixed bug, acknowledging it, noting it's resolved in the latest version, and inviting them to give it another look. Players who feel heard and see their specific complaint addressed frequently revise their score upward.

Many one-star reviews left over a crash become positive once the reviewer learns the crash is gone and feels their report mattered. Following up directly with the players you can credibly win back is the highest-yield review-recovery action you have after fixing bugs.

Make the Improvement Visible and Keep It Stable

Beyond direct replies, make the improvement broadly visible, a changelog and update notes show all players (and prospective buyers reading reviews) that the bugs were fixed. And keep stability solid so new reviews trend positive rather than re-litigating old problems that keep the score down.

Bugnet offers a public changelog and tracks crash rate per version, so your improvement is both visible and verifiable. So recover reviews after fixing bugs by verifying first, following up with affected reviewers, making the fixes visible, and staying stable, letting the score climb as players learn things changed.

Verify the bugs are truly fixed, follow up with the reviewers who cited them, make the improvement visible via changelog, and keep stability solid. Fixed bugs only recover your score if players find out.