How do I roll back a bad update for my game?

Roll back a bad update by confirming the update is the problem, identifying the last known-good build, reverting players to it, and then fixing the issue properly before re-releasing. Step one, confirm: check whether the crashes or issues actually began with this release, so you do not roll back unnecessarily or to a build with its own problems. Step two, identify the known-good build: find a previous version verified stable (not just the immediately previous release, which might also have had issues), so players land on a genuinely working version. Step three, revert and fix forward: roll players back to the known-good build to stop the damage immediately, then fix the underlying issue calmly (rollback buys you time) and re-release once verified. Rollback is a stopgap that limits damage, not the final fix. Both confirming the cause and identifying a genuinely good build to revert to require per-version stability data. Bugnet provides it: per-version crash tracking shows whether the issue started in the new release (confirming the cause) and which prior versions were stable (identifying the known-good build), plus the context to fix forward and verify the fix, so your rollback is data-driven, which is how you roll back a bad update for your game.

When should I roll back instead of fixing forward?

Roll back instead of fixing forward when the update's problem is serious and widespread enough that you cannot tolerate the time a proper forward fix would take, rolling back stops the damage immediately, while a forward fix leaves players hitting the issue until it ships. Choose rollback when: the issue is severe (a crash spike, a game-breaking bug, data loss) and affecting many players, a proper fix will take meaningful time to develop and verify, and you have a known-good build to revert to. Choose fix-forward when: the issue is less severe or narrow, you can fix it quickly, or rolling back would itself cause problems (losing new content players have, save incompatibility). Often the best approach is both: roll back to stop the bleeding now, then fix forward calmly and re-release. The decision depends on the issue's severity and reach (which you need data to assess) and on having a known-good build. Bugnet informs it: it shows the issue's impact and which version introduced it (so you gauge severity and confirm the cause) and which prior versions were stable (so you know if you have a good build to roll back to), helping you decide between rollback and fix-forward, which is when to roll back instead of fixing forward.

How do I know which version to roll back to?

Know which version to roll back to by tracking the stability of each version and identifying the most recent one that was verified stable, low crash rate, no critical issues, that is your known-good build. The risk in rolling back is reverting to a version that was also problematic in some way, so you want stability data per version, not assumptions, to choose a genuinely good fallback. With per-version stability tracking, each release has a record (crash rate, impact, critical issues), so when an update breaks, you look back and find the last version that met your stability bar and roll back to it confidently. You also want to confirm the broken update is genuinely the problem (that the issue is new in it and not present in the build you are rolling back to), which per-version crash data shows. Without this data, you are guessing which past build was safe, and might roll back to one with latent issues. Bugnet provides it: it tracks crashes and stability per version, so you can see which versions were stable and which introduced problems, letting you identify the right known-good version to roll back to and confirm the bad release is the cause, which is how you know which version to roll back to.

Steps to Roll Back an Update

Quick answer: To roll back an update: confirm the new update is the problem, identify the last known-good build, revert to it, then fix the issue properly before re-releasing.

Rolling back an update is your emergency brake when a release goes wrong. These are the steps.

Step 1: Confirm the Update Is the Problem

Start by confirming the new update is actually the cause: check whether the crashes or issues began with this release, so you do not roll back to a build with its own problems or roll back unnecessarily. Confirming the update is the culprit ensures rollback is the right move.

Bugnet confirms this with per-version tracking: it shows whether the crash spike started in the new version, so you can verify the update is the cause before rolling back, basing the decision on data rather than assumption.

Step 2: Identify the Last Known-Good Build

Next, identify the last known-good build to roll back to: a previous version verified stable, not just the previous release (which might also have had issues). You want to revert to a build the data confirms was good, so players land on a genuinely working version.

Bugnet helps you pick it: by tracking stability per version, it shows which prior versions were actually stable (low crash rate, no critical issues), so you can identify a genuinely known-good build to roll back to rather than guessing which past version was safe.

Step 3: Revert, Then Fix Forward

Finally, revert players to the known-good build to stop the damage, then fix the issue properly and re-release. Rollback is a stopgap, not the fix: it buys you time to fix the problem calmly rather than under pressure, so follow it with a proper forward fix.

Bugnet supports the fix-forward half: after you roll back, the crash context (stack trace, device, breadcrumbs) helps you fix the real issue, and per-version tracking confirms your forward fix works before you re-release, so the rollback-and-fix-forward cycle is driven by data end to end.

To roll back an update: confirm the new update is the problem, identify the last known-good build from per-version data, revert to it to stop the damage, then fix the issue properly before re-releasing.