Quick answer: Neither categorically, prioritize by impact across both. A critical crash beats a minor feature; a transformative feature beats a trivial bug. Use the same impact lens on bugs and features, and protect enough stability that features land on a solid base.
"Bugs or features?" is often framed as a war between the two, but that framing is the mistake. Both compete for the same limited time, and the right call is to prioritize by impact across both categories, not to favor one wholesale. Sometimes bugs win, sometimes features do.
Don't Treat It as Bugs Versus Features
The bugs-versus-features framing implies you must favor one category, but that's wrong, a critical crash and a trivial typo are both "bugs" yet deserve wildly different priority, as do a game-changing feature and a minor tweak. The category isn't what matters; the impact is. Lumping all bugs against all features obscures the real decision.
Bugnet ranks bugs by how many players they affect, giving you the impact half of this picture. The goal is to weigh each specific item, bug or feature, on its actual value, not to pick a team.
Use One Impact Lens for Both
The unifying approach is to assess bugs and features with the same question: how much does this improve players' experience relative to its cost? A crash hitting thousands and a feature thousands are asking for can be compared directly on impact. This lets a critical bug jump the queue and a transformative feature outrank a trivial bug, correctly.
Bugnet's impact data grounds the bug side of this comparison in real numbers, how many players each issue affects, so bugs aren't prioritized by gut feel against features. One consistent lens prevents both "all bugs first" rigidity and "features are more fun" bias.
But Protect a Stability Baseline
One asymmetry to respect: features built on an unstable base don't land well, players won't enjoy new content in a game that keeps crashing. So while you prioritize by impact, maintain a stability baseline, keep crashes and serious bugs from accumulating, so your features have a solid foundation to shine on.
Bugnet's crash monitoring helps you hold that baseline, flagging when stability is slipping so it doesn't undermine your feature work. So: don't categorically prioritize bugs or features, prioritize by impact across both using one consistent lens, while protecting enough stability that the features you ship land on a game players can actually enjoy.
Neither categorically, prioritize by impact across both, using one consistent lens. A critical crash beats a minor feature; a big feature beats a trivial bug. Protect a stability baseline.