Quick answer: Most studios track DAU/MAU but not bug rates. Per-week new-bug count, fix rate, and crash-free percentage are the operational quality metrics that predict retention.

Bug rates are leading indicators. Track them; product health follows.

New bugs per week

Top-level number; trend chart. Spike = recent regression; growth = increasing surface area.

Fix rate per severity

Sev-1 closed within 3 days; sev-2 within 2 weeks. Track per quarter.

Crash-free percentage

Per build and overall. Below 99% = action item.

Dashboard for executives

One page; four metrics. Updated weekly. Executives see; product follows.

“What you measure shapes what you ship. Measure quality.”

Build the dashboard early. Sharing it with non-engineering leadership is part of the institutional shift.

Related reading