Quick answer: Bug fix cycle time (open to close) per team surfaces process bottlenecks. Comparing across teams highlights best practices and structural issues.
Cycle time is the team's operational tempo. Track it; improve it.
Per-team median
Median bug close time. Per quarter. Trends visible.
Per-severity breakdown
Sev-1 should close fast; sev-3 can wait. Per-tier targets.
Compare across teams
Team A vs Team B at same load; differences point at process.
Share at all-hands
Transparency motivates. Don't shame; celebrate.
“Cycle time is the team's flow rate. Slow flow = stuck team.”
If your teams have very different cycle times, the difference is a learning opportunity. Investigate.