Quick answer: Track crash-free sessions and users per build so you have a clear stability metric to compare releases and catch regressions.

Without a stability metric, you are guessing whether the game is getting better. Crash-free session tracking gives you the number. Here is how.

How to fix it

1. Define the metric

Measure the percentage of sessions and users that complete without a crash.

2. Break down by build

Track it per build so you can compare releases and spot regressions.

3. Alert on drops

Alert when crash-free rate falls so you catch a bad build fast.

Catching the ones you can't reproduce

The hardest version of this to fix is the one you can't reproduce — it only happens on a player's hardware, OS, driver, or save state, under conditions that simply aren't present on your machine. A report that says “it crashed” or “it froze” gives you nothing to act on, so the bug survives release after release while quietly costing you players.

Automatic error capture closes that gap. Each failure arrives with its full stack trace, the device and OS, the build number, and a breadcrumb trail of what the player did right before it broke, so even a failure you have never seen becomes a specific, reproducible issue. Fold identical failures into one signature ranked by how many players each hits, and your worklist sorts itself worst-first instead of arriving as a stream of vague complaints.

This is where a tool like Bugnet earns its place. Its SDK captures every error automatically with the full stack trace plus device, OS, memory, build, and game-state context, folds duplicates into one grouped issue with an occurrence count, and ties each to the build it first appeared on — so you fix the problem that hurts the most players first and confirm it is gone when its signature disappears from the next release.

The errors you never hear about are the ones quietly costing you players. Visibility turns them into a worklist.