Quick answer: Bug reports from old builds get triaged at the cost of new builds. Auto-routing by build version (old builds to maintenance team, new to feature team) preserves focus.

Old-build reports are different work. Separate them.

Auto-tag by build

SDK captures build SHA; bug tracker tags. Routing by tag.

Per-build team

Maintenance team for old builds; feature team for new. Separate focus.

Escalation

Old build reports that match a known new-build fix get auto-closed with link.

Audit per-build volume

Old build report volume; if high, communicate.

“Build version is a routing dimension. Use it.”

If your studio has long support windows, the per-build routing is operational. Plan it.

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