Quick answer: Enumerate subscribed items with GetSubscribedItems, check each item's state, and load from the exact folder returned by GetItemInstallInfo rather than a fixed path.

Mods that a player subscribed to but never see in your menu are usually installed in a per-item folder your loader never reads. Steam decides the install location, not your game.

How to fix it

1. Enumerate subscriptions

Call GetNumSubscribedItems and GetSubscribedItems to list IDs at startup. Do not assume the player only has items from your last session.

2. Check item state

Use GetItemState and skip items still downloading or that need an update. Loading before k_EItemStateInstalled is set finds an empty or partial folder.

3. Resolve the real folder

Call GetItemInstallInfo per item to get its actual on-disk path and load content from there. Hardcoded paths break when Steam stores items elsewhere.

Catching the ones you can't reproduce

The hardest version of this to fix is the one you can't reproduce — it only happens on a player's hardware, OS, driver, or save state, under conditions that simply aren't present on your machine. A report that says “it crashed” or “it froze” gives you nothing to act on, so the bug survives release after release while quietly costing you players.

Automatic error capture closes that gap. Each failure arrives with its full stack trace, the device and OS, the build number, and a breadcrumb trail of what the player did right before it broke, so even a failure you have never seen becomes a specific, reproducible issue. Fold identical failures into one signature ranked by how many players each hits, and your worklist sorts itself worst-first instead of arriving as a stream of vague complaints.

This is where a tool like Bugnet earns its place. Its SDK captures every error automatically with the full stack trace plus device, OS, memory, build, and game-state context, folds duplicates into one grouped issue with an occurrence count, and ties each to the build it first appeared on — so you fix the problem that hurts the most players first and confirm it is gone when its signature disappears from the next release.

Ship the fix, watch the signature disappear from the next build. That's how you know it's really gone.