Quick answer: Call SteamAPI_RestartAppIfNecessary with your real app ID and exit immediately if it returns true, and skip the call entirely in dev builds that use steam_appid.txt.
RestartAppIfNecessary is meant to bounce a direct launch back through the Steam client. If the app ID it reads disagrees with the one Steam set, it relaunches forever.
How to fix it
1. Pass the correct app ID
Call SteamAPI_RestartAppIfNecessary(k_uAppIdInvalid) with your actual numeric app ID. A mismatch between this value and the launch context causes endless relaunches.
2. Exit when it returns true
If the function returns true the process must terminate right away so the freshly Steam-launched copy can take over. Continuing to run leaves two instances fighting.
3. Disable in dev
When you ship a steam_appid.txt for local testing, skip the restart check; otherwise it tries to relaunch the dev build through Steam and loops.
Catching the ones you can't reproduce
The hardest version of this to fix is the one you can't reproduce — it only happens on a player's hardware, OS, driver, or save state, under conditions that simply aren't present on your machine. A report that says “it crashed” or “it froze” gives you nothing to act on, so the bug survives release after release while quietly costing you players.
Automatic error capture closes that gap. Each failure arrives with its full stack trace, the device and OS, the build number, and a breadcrumb trail of what the player did right before it broke, so even a failure you have never seen becomes a specific, reproducible issue. Fold identical failures into one signature ranked by how many players each hits, and your worklist sorts itself worst-first instead of arriving as a stream of vague complaints.
This is where a tool like Bugnet earns its place. Its SDK captures every error automatically with the full stack trace plus device, OS, memory, build, and game-state context, folds duplicates into one grouped issue with an occurrence count, and ties each to the build it first appeared on — so you fix the problem that hurts the most players first and confirm it is gone when its signature disappears from the next release.
A crash you can name from its stack trace is a crash you can usually fix in minutes.