Quick answer: Enable HDR on the camera/pipeline, add a bloom post-process, and push the emission color above 1.0 in HDR intensity so it has values for bloom to pick up.
Flat emissive is HDR or bloom missing. Turning on HDR, adding bloom, and raising the emission intensity above white gives emissive materials their glow.
How to fix it
1. Enable HDR rendering
Turn on HDR on the camera or render pipeline so emission values above 1.0 are preserved instead of clamped to white, which is required for any glow.
2. Add a bloom pass
Add bloom to the post-process stack; bloom is what actually spreads the bright emissive pixels into a visible glow around the surface.
3. Raise emission above white
Increase the material's emissive HDR intensity above 1.0 so it crosses the bloom threshold; an emission color at or below white will never bloom.
Catching the ones you can't reproduce
The hardest version of this to fix is the one you can't reproduce — it only happens on a player's hardware, OS, driver, or save state, under conditions that simply aren't present on your machine. A report that says “it crashed” or “it froze” gives you nothing to act on, so the bug survives release after release while quietly costing you players.
Automatic error capture closes that gap. Each failure arrives with its full stack trace, the device and OS, the build number, and a breadcrumb trail of what the player did right before it broke, so even a failure you have never seen becomes a specific, reproducible issue. Fold identical failures into one signature ranked by how many players each hits, and your worklist sorts itself worst-first instead of arriving as a stream of vague complaints.
This is where a tool like Bugnet earns its place. Its SDK captures every error automatically with the full stack trace plus device, OS, memory, build, and game-state context, folds duplicates into one grouped issue with an occurrence count, and ties each to the build it first appeared on — so you fix the problem that hurts the most players first and confirm it is gone when its signature disappears from the next release.
The bug you can't reproduce isn't gone — it's just invisible until you capture it from the player's device.