Quick answer: Read the crash to see if it is in the overlay or Steam API, initialize the API correctly, and test both Steam and direct launch.
A crash only from Steam is the overlay, API, or DRM. Here is how to fix it.
How to fix it
1. Identify the Steam component
A crash that happens from Steam but not when running the executable directly is usually the Steam overlay injection, the Steamworks API, or DRM. The crash stack often shows the overlay or Steam module.
2. Initialize the API correctly
Initialize Steamworks as documented, handle the API not being available, and ensure the app ID and setup are correct. A mishandled API init crashes when launched through Steam but not standalone.
3. Test both launch paths
Test launching both from Steam and by running the executable directly, since they differ. A bug that only appears via Steam needs to be reproduced that way, with the overlay and API active.
Catching the ones you can't reproduce
The hardest version of this to fix is the one you can't reproduce — it only happens on a player's hardware, OS, driver, or save state, under conditions that simply aren't present on your machine. A report that says “it crashed” or “it froze” gives you nothing to act on, so the bug survives release after release while quietly costing you players.
Automatic error capture closes that gap. Each failure arrives with its full stack trace, the device and OS, the build number, and a breadcrumb trail of what the player did right before it broke, so even a failure you have never seen becomes a specific, reproducible issue. Fold identical failures into one signature ranked by how many players each hits, and your worklist sorts itself worst-first instead of arriving as a stream of vague complaints.
This is where a tool like Bugnet earns its place. Its SDK captures every error automatically with the full stack trace plus device, OS, memory, build, and game-state context, folds duplicates into one grouped issue with an occurrence count, and ties each to the build it first appeared on — so you fix the problem that hurts the most players first and confirm it is gone when its signature disappears from the next release.
The errors you never hear about are the ones quietly costing you players. Visibility turns them into a worklist.