Quick answer: Publish a curated public page listing the major issues you're aware of and working on, with status, fed from your real tracking.
A known issues page tells players which problems you're aware of, which builds trust and deflects duplicate reports. Setting one up is simple, the key is curation. Here's how to set up a known issues page that helps without airing every flaw.
Publish a Curated List of Major Issues
A known issues page is a curated public list of the significant problems you're aware of, not your entire bug database. The setup is choosing which issues to show, the major ones players actually hit, and publishing them where players can find them, while keeping minor internal bugs private.
Bugnet lets you keep your full bug list internal while publishing a curated set of known issues. Curation is the key decision: a page of significant acknowledged issues builds trust, while dumping every trivial bug just creates an alarming, noisy list that helps no one.
Show Status So Players See Progress
A known issues page works best when each item shows status, acknowledged, in progress, or fixed, so players see not just that a problem exists but that you're handling it. Status is what turns the page from a list of flaws into reassurance that you're aware and working.
Bugnet shows issue status on its public pages, fed from your real tracking, so the known issues page reflects genuine progress. Showing status is what makes acknowledgment reassuring, a known issue marked in-progress tells players help is coming, building patience rather than alarm.
Keep It Current and Fed From Real Tracking
A stale known issues page is worse than none, it misleads players and signals neglect. Keep it current by feeding it from your real tracking, so issues appear when known and clear when fixed, with minimal manual effort. A page that stays accurate is one players come to trust.
Bugnet's known-issues view is fed from your actual tracking, so keeping it current is low-effort. Setting up a known issues page is publishing a curated list of major issues, showing status, and keeping it current from real tracking, the combination that builds trust and deflects duplicate reports.
Publish a curated list of major issues with status, fed from real tracking, keeping your full list internal. Curation builds trust and deflects duplicates without exposing every minor flaw.