How Do I Collect Bug Reports From Players?

Collecting bug reports from players is mostly about removing friction and capturing context. The easier you make it to report, and the more you capture automatically, the more, and more useful, reports you get. Here's how to set up a flow that actually surfaces what players hit.

Make Reporting Effortless In-Game

The biggest barrier to player reports is friction. If reporting means leaving the game, finding your email, and writing a description from memory, most players won't bother. An in-game report option, a button or prompt players can use without leaving the game, captures issues in the moment they happen.

Bugnet's in-game reporting SDK lets players file a report with a tap, and attaches what they were doing automatically. Effortless reporting is what turns a fleeting 'huh, that's broken' into an actual report you can act on, dramatically increasing how much you hear.

Capture Crashes Automatically Too

Players can't report what they can't describe, especially crashes, where 'it crashed once' tells you nothing. Automatic crash capture fills that gap, recording crashes with the stack trace, device, and version without the player doing anything, so you collect the most important issues regardless of whether players report them.

Bugnet captures crashes from the field automatically alongside player-submitted reports. Together, automatic capture and easy in-game reporting mean you collect both the bugs players notice and the crashes they can't describe, a far more complete picture than either alone.

Funnel Everything Into One Place

Reports scattered across email, Discord, and reviews are reports half-lost. The final piece is funneling everything into one place where it's organized, with context attached, grouped, and ranked, so you can actually act on what you collect rather than losing it in scrollback.

Bugnet gives you one place that in-game reports and automatic crashes flow into, grouped and prioritized. Collecting bug reports isn't just about gathering them, it's about gathering them somewhere you can work, which is what turns player input into fixes.

Remove friction with in-game reporting, capture crashes automatically, and funnel everything into one organized place with context, so you collect more, and more useful, reports.