Quick answer: Use a hotfix for urgent, high-impact problems hitting players now; bundle routine, low-impact fixes into a scheduled update. Hotfixes carry their own risk and overhead, so reserve them for emergencies.
A hotfix ships a fix immediately, out of band; a scheduled update bundles changes into a planned release. Each has costs and benefits, and choosing wrong means either leaving players hurting or shipping risky patches. Here's when to use which.
When to Use a Hotfix
A hotfix is for urgent, high-impact problems: a crash hitting many players, progress loss, a broken core feature, a launch-day regression. For these, every hour of delay costs players and reviews, so shipping a fix immediately is worth the overhead and risk an out-of-band release carries.
Bugnet's impact ranking tells you whether a problem clears the hotfix bar, an issue hitting thousands and losing their progress is an obvious hotfix. Reserve hotfixes for genuine urgency, because their value is the speed, and that only matters when the problem is doing real damage now.
When to Use a Scheduled Update
A scheduled update is for routine, lower-impact changes: minor bug fixes, small improvements, non-urgent work. Bundling these into a planned release lets you test them together, amortize the release overhead, and avoid the risk of frequent out-of-band patches. Most fixes belong here.
Hotfixes aren't free, each carries risk of introducing new problems and the overhead of an unplanned release, so low-impact fixes are better batched. Bugnet helps you see which issues are low-impact enough to wait, so you don't hotfix something that could have ridden the next scheduled update.
Decide by Impact and Urgency
The choice resolves to two questions: how many players does this hurt, and how badly, right now? High on both, hotfix. Low on either, schedule it. This keeps you from both under-reacting (leaving a serious bug live) and over-reacting (risky hotfixes for trivia).
Bugnet ranks issues by impact so this judgment is grounded in data rather than panic. Rather than a fixed preference, decide hotfix-versus-scheduled per issue by impact and urgency, hotfix the genuine emergencies, and bundle everything else into your next planned release.
Hotfix urgent, high-impact problems hitting players now; bundle routine fixes into a scheduled update. Hotfixes carry risk and overhead, so reserve them for emergencies. Decide by impact and urgency.