Do I need a crash-free rate target for my game?

Yes, a crash-free rate target helps, because it turns the vague, hard-to-answer question 'is my game stable enough' into a concrete, measurable, trackable goal: a target percentage of sessions or users that complete without a crash (commonly something like 99.5% crash-free sessions, adjusted to your game and platform). That gives you a clear bar (are we meeting it?), a way to track progress (are we trending toward it?), and a signal when a release regresses (did stability drop?). Without a target, stability is a feeling, with one, it is a number you manage. The prerequisite is that you must actually measure your crash-free rate, which requires capturing crashes from real players, including the silent majority who never report (otherwise your rate is based on a biased fraction and is meaningless). And it is most useful tracked per version, so you see which releases improve or hurt stability. Bugnet provides both: it captures crashes automatically from real players (giving an accurate crash-free rate) and tracks per version (so you compute the rate per release and see trends against your target, with alerts on regressions), which is why a crash-free rate target helps and what it requires.

What is a good crash-free rate for a game?

A good crash-free rate depends on your platform, genre, and session length, but a common benchmark is to aim high, often in the range of 99%+ crash-free sessions, with the exact target set by your context and what is achievable for your game. What matters more than hitting a specific universal number is: knowing your actual rate (so you can manage it), setting a target appropriate to your game (a long-session game tolerates a lower per-session rate than a short-session one for the same per-minute stability; different platforms have different norms), and trending in the right direction (improving over time, not regressing). Rather than fixating on a magic number, focus on measuring your real crash-free rate, setting a target that represents acceptable stability for your players, and driving toward it by fixing your highest-impact crashes. Bugnet helps you both measure and improve: it captures crashes from real players (so you know your true crash-free rate) and ranks crashes by impact (so you fix the ones most hurting the rate), tracking per version so you see whether you are improving, which is how to think about a good crash-free rate and how to reach it for your game.

How do I measure my game's crash-free rate?

Measure your crash-free rate by capturing crashes from real players and comparing crash counts against total sessions (or users), which requires automatic crash capture since most players never report crashes manually. The crash-free session rate is the percentage of sessions that complete without a crash (sessions without a crash divided by total sessions); the crash-free user rate is the percentage of users who never experience a crash. To compute either accurately, you need an accurate crash count from the field (capturing the silent majority's crashes, not just reported ones) and a session/user count. The biggest pitfall is measuring only reported crashes, which undercounts massively and gives a falsely high rate. You also want to measure per version, so you can see which releases affect stability. Bugnet provides the crash side: it captures crashes automatically from real players (the accurate numerator) tagged with version, and groups them by signature, so you can compute an accurate crash-free rate, track it per release, and see whether it improves as you fix high-impact crashes, with alerts when a version regresses, which is how you measure your game's crash-free rate accurately.

Do You Need a Crash-Free Rate Target?

Quick answer: Yes, a crash-free rate target helps, it turns stability into a concrete, trackable goal you can measure and improve toward, but only if you actually measure your crash-free rate.

A crash-free rate target makes stability a number you can manage. Here is whether you need one.

Why It Helps: A Concrete Stability Goal

A crash-free rate target helps because it turns the vague question 'is the game stable enough' into a concrete, measurable goal: a target percentage of sessions (or users) that complete without a crash, say 99.5%. That gives you a clear bar to hit, a way to know if you are meeting it, and a signal when you are not.

Bugnet makes the target measurable: it captures crashes from real players, so you can compute your actual crash-free rate and track it against your target, turning stability from a feeling into a number you manage with real data.

The Prerequisite: You Must Measure It

A crash-free rate target is meaningless without measurement, you cannot manage toward a number you do not know. The prerequisite is actually measuring your crash-free rate, which requires capturing crashes from real players (most of whom never report), so the denominator and numerator are both real.

Bugnet provides the measurement: by capturing crashes automatically from real players (including the silent majority who never report), it gives you an accurate crash-free rate rather than one based only on the few reported crashes, so your target is measured against reality.

Using It: Track, Compare, Improve

A crash-free rate target is most useful tracked over time and per version: you see whether each release improves or worsens stability, whether you are trending toward your target, and which versions regressed. That turns the target into an active tool for managing stability, not just a number on a wall.

Bugnet supports this directly: it tracks crashes per version, so you can compute crash-free rate per release, compare versions, and see whether you are moving toward your target, with alerts when a release regresses, making your crash-free rate target a live signal you act on.

Yes, a crash-free rate target helps, it turns stability into a concrete, trackable goal you can manage, but only if you actually measure your crash-free rate by capturing crashes from real players.