Quick answer: Support as much old hardware as your players actually use and you can sustain, no more. Use real data on which devices your players have to set an honest cutoff. Supporting everything forever is impossible; supporting what matters to real players is the goal.
Deciding how much old hardware to support balances reaching more players against the cost and constraints of supporting weak, old devices. There's no universal cutoff, it depends on who your players actually are. The answer is to support old hardware your players genuinely use, and set an honest line beyond that.
You Can't Support Everything
Supporting every old device ever made is impossible, ancient hardware imposes real constraints (less memory, weaker GPUs, missing features) that can hold back your whole game or demand disproportionate effort. At some point, supporting older hardware costs more than the players it reaches are worth. A cutoff is necessary, the question is where.
So this isn't about supporting all old hardware, it's about choosing the right line. Bugnet's device-tagged data is what lets you draw that line based on reality rather than guessing.
Let Real Player Data Set the Line
The right cutoff depends on which devices your players actually use, not abstract specs. If a meaningful share of your players are on an older device, supporting it matters; if almost no one uses hardware below some threshold, supporting it helps no one. Real data on your player base's devices turns the cutoff from a guess into an informed decision.
Bugnet captures crashes and performance tagged by device, showing you the actual hardware distribution of your players, and how many crash on older devices. That data tells you which old hardware is worth supporting and where you can honestly draw the line.
Set Honest Minimum Requirements
Once you've decided your cutoff, communicate it as honest minimum requirements. Clear minimum specs set player expectations and prevent players on unsupported hardware from buying a game that won't run well and then leaving bad reviews. Honesty about what you support protects both players and your reputation.
Bugnet's data helps you set minimum specs grounded in where your game actually stops running acceptably. So: support as much old hardware as your players actually use and you can sustain, use real device data to set the cutoff, and communicate it as honest minimum requirements, rather than trying to support everything or guessing where to stop.
Support as much old hardware as your players actually use and you can sustain, no more. Use real device data to set an honest cutoff and communicate it as minimum requirements.