Quick answer: Most player bug reports are useless because the form asked too much. A two-field form that captures device info automatically beats a six-field form that scares players off.
Compare two forms: yours asks for severity, repro steps, system specs, last save. Mine asks 'what happened?' and 'a screenshot if you can'.
Two fields are enough
Field 1: 'What happened?' Free text, no character minimum. Field 2: 'Anything else?' Optional. Let players write naturally; you don't need a structured form to triage.
Capture context automatically
Device, OS, build number, recent log, last screenshot - the SDK collects these on submit. The player never typed them; you have them anyway.
Show progress, then thanks
'Sending...' followed by 'Got it!' is enough. A long confirmation feels suspicious. Don't ask for an email unless you'll actually follow up.
A/B test the friction
Half of players see a 6-field form, half see a 2-field form. The 2-field group submits 3x more reports. The detail per report drops slightly; the total signal increases dramatically.
“Forms that ask too much get filled out by no one.”
Read your own form as a busy player would: how much will I have to think to send this? If the answer is more than 10 seconds, cut something.