Quick answer: The biggest crash prevention mistakes are chasing zero crashes, not monitoring, fixing symptoms, and not catching regressions, fix these with a loop of visibility, root-cause fixes, and per-version monitoring.
Crash prevention is a realistic, ongoing process, and common mistakes make it impossible or ineffective. Here are the most common crash prevention mistakes and how to avoid them.
Chasing Zero Crashes
A common crash prevention mistake is chasing zero crashes, an impossible goal given the huge range of devices, OS versions, and conditions players run. Pursuing zero crashes is futile and misdirects effort, since some crashes are inevitable.
The fix is the realistic goal: keeping the crash rate low and catching new crashes fast. Bugnet measures crash rate per version and ranks crashes by impact, so you focus on keeping the rate low (fixing the high-impact crashes) and catching new ones fast, the achievable goal rather than an impossible zero.
Not Monitoring Per Version
A second mistake is not monitoring per version, so new crashes (from updates or OS changes) are not caught and prevention is one-time rather than ongoing. Without per-version monitoring, new crashes spread unprevented.
The fix is monitoring crash rate per version with alerts, so new crashes are caught fast. Bugnet tracks crash rate per version and alerts on spikes, so a new crash on a release is caught within minutes, letting you prevent it from spreading, making prevention an ongoing loop rather than a one-time effort.
Fixing Symptoms Instead of Root Causes
A third mistake is masking crashes (catching the error, guarding the symptom) instead of fixing root causes, so the crashes are hidden rather than prevented and often resurface. Symptom-fixing does not genuinely prevent crashes.
The fix is fixing root causes, so crashes are genuinely prevented from recurring. Bugnet captures the stack trace and context, so you can find and fix the actual cause of each crash, genuinely preventing it rather than masking the symptom, which is what keeps the crash rate down.
Avoid the big crash prevention mistakes: chasing zero crashes, not monitoring, fixing symptoms, and not catching regressions. Use a loop of visibility, root-cause fixes, and per-version monitoring.